FEN CAREBOOK A SERVICE
ABOUT FEN CARE

THE TEAM THAT LOOKS AFTER IT AFTER IT IS INSTALLED.

Installing a solar system is the first day of its working life. FEN CARE is the part of First Energy that handles every day after that.

A DEDICATED DEPARTMENT

MAINTENANCE IS NOT A SIDELINE HERE.

First Energy runs operations and maintenance as its own department rather than something installation crews fit in between jobs. The team tracks how each plant performs day to day and compares that against local weather, so a drop caused by a fault can be told apart from a drop caused by a week of cloud.

That distinction is the whole point. A system quietly producing less than it should looks completely normal from the ground, and most owners only discover the gap when a bill arrives. Measuring against expectation is what turns an invisible problem into a scheduled visit.

Warranty replacement and after-sales services
Performance monitoring and comparison with weather conditions
Operations and preventive maintenance
Troubleshooting problems
Cleaning of solar modules
FIRST ENERGY, IN NUMBERS

THE INSTALLED BASE BEHIND THE SERVICE.

250+
Projects delivered
10
Years in operation
4.4 MW
Sri Lanka's largest rooftop, at Ceylon Beverage Can
6
Instrumented checks per inspection

Figures as published by First Energy. See the project list.

Two technicians washing rooftop solar panels with water-fed brushes
WHY SOLAR CARE MATTERS

SOLAR PANELS NEED CARE TOO.

A solar system sits outdoors all year. Dust, heat, rain and time affect the glass, the wiring and the electronics, often without any visible warning.

Dust buildup
Surface contamination
Loose connections
Inverter issues
Cable faults
Mounting issues
Reduced output
Undetected system problems
Two technicians washing rooftop solar panels with water-fed brushes

KEEP YOUR SOLAR WORKING AT ITS BEST.

Professional care for the system that powers your property.

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